Mac froze during software update

Believe it or not, updates may often take 16 hours or more to complete. This is especially true if Apple has just released the latest version of their Mac OS.

What to do if your Mac freezes during software installation

Take note that the progress bar will only give you a rough estimate on how long the installation will take. Usually, it will initially show that the process will only be a two-hour wait. Eventually, it will add 30 minutes, another hour, before it finally jumps down to 15 minutes.

Deep Freeze Mac Release Notes

Just be patient and give your Mac enough time since it is doing its best to try and install the update as quickly as possible. You should then see all critical information and details regarding the amount of time needed for the installation. It may also give you an idea about the files that are being installed and the remaining time left.

If you think that the installation is not stuck, have patience and wait for the process to be completed.


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Now, if you are sure that your Mac is not responding to the macOS update installation, then we recommend you follow the steps below:. First, press and hold the power button to switch off your Mac. Give it time to cool down before restarting it again.

If you were installing an app when the update installation got stuck, go to the Mac App Store and hit Updates. Here, you will see the updates or installation processes that have been paused or stopped.

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If the Log screen tells you that nothing is happening, proceed to the next step. Apple also hosts a macOS update on their website. So, you can try to download from there. That is because the version available on Mac App Store often contains only the files required to update your Mac.

The macOS Installation Couldn't Be Completed Error Fix - macReports

Running your Mac in Safe Mode while performing the OS update sometimes helps prevent problems with the installation. To start your Mac in Safe Mode, press the power button while you hold down the shift key. Next, go to the Mac App Store and start updating your apps. Finally, reboot your computer.

You can use tools like Tweakbit MacRepair for this.

Stuck in "installing software update" screen

After that, wait for your Mac to restart. Check if it resumes with the update installation. Your final resort is to restart your Mac in Recovery Mode. You will then be presented with some options. You may recover your Mac from your most recent Time Machine backup.


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You may also perform a quick disk repair. However, we suggest you select the Install New OS option. Choosing the Install New OS option will overwrite any problematic files with the correct ones.

Why won't macOS Catalina download?

So, you might need to check and apply any latest software updates manually. If you still experience problems with installing the macOS update, try installing the upgrade from an external drive. Just because the update installation is completed does not mean you have nothing left to do. We recommend that you run Disk Utility to ensure there are no other issues that can cause problems in the future. We have a number of articles on how to boost your Wi-Fi signal , or diagnose why your Mac is struggling to connect to the Internet.

However, as a quick fix you may get positive results by moving your Mac closer to the router, or connecting to your network using an ethernet cable, which tends to result in a stronger, faster Internet connection. In the worst case scenario, your Mac will hit a problem midway through installing a new release of macOS. For example, maybe the dreaded spinning beach ball pops up onscreen; the progress bar stalls for a worryingly long period of time, or the screen goes black.


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  5. Plus, force-closing your Mac midway through a system update can result in you losing important data, so before taking action you must be certain that your Mac really has frozen. The best way to check, is to do nothing at all! Finally, sitting there and watching the progress bar is almost guaranteed to make you worry that the installation has stalled, so wherever possible you should install new versions of macOS overnight, or when you can step away from your Mac for a few hours. This site uses Akismet to reduce spam.

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